Dragon Wagon Export Co., Ltd.

Last updated: 01.01.2026

This Privacy Policy explains how Dragon Wagon Export Co., Ltd. (“Dragon Wagon Export”, the “Company”, “we”, “us”) collects, uses, stores, shares, and protects personal data in connection with the use of this website and our vehicle export services.

We are committed to handling personal data responsibly and in accordance with applicable data protection laws and internationally recognised privacy principles.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• visitors to our website;
• individuals contacting us via forms, email, messaging services, or other channels;
• customers, business partners, and counterparties;
• representatives, employees, or agents of corporate customers.

It covers personal data collected online and offline in connection with our business activities.

2. Data Controller

The data controller responsible for the processing of personal data is:

Dragon Wagon Export Co., Ltd.

Email: contact@dw-export.com

Location: Shanghai Pudong Export Zone, People’s Republic of China

3. Personal Data We Collect

Depending on the nature of your interaction with us, we may collect the following categories of personal data:

3.1 Identification and Contact Information

• Full name
• Company name
• Email address
• Telephone or messaging contact details
• Country of residence or operation

3.2 Business and Transaction Information

• Inquiry details and correspondence
• Quotation and order information
• Vehicle preferences and destination details
• Payment-related references (excluding full card or bank details)

3.3 Compliance and Due Diligence Data

Where required by law or internal policy, we may collect:

• Identity documents
• Corporate registration documents
• Beneficial ownership information
• Importer-of-record details
• Source-of-funds or source-of-wealth information

3.4 Technical and Website Usage Data

• IP address
• Browser type and device information
• Pages visited and interaction data
• Date and time of access

This data is generally collected through cookies or similar technologies.

4. Purpose of Data Processing

We process personal data for the following purposes:

• responding to inquiries and requests;
• providing quotations and export services;
• managing customer relationships and communications;
• fulfilling contractual obligations;
• arranging export documentation and logistics;
• complying with legal, regulatory, AML, and sanctions requirements;
• preventing fraud and misuse of services;
• improving website functionality and user experience.

We do not use personal data for purposes incompatible with those listed above.

5. Legal Basis for Processing

Depending on the context, personal data is processed on one or more of the following legal bases:

• performance of a contract or pre-contractual steps;
• compliance with legal or regulatory obligations;
• legitimate business interests (such as fraud prevention and service improvement);
• consent, where required by law.

6. Data Sharing and Disclosure

We may share personal data with third parties only where necessary and appropriate, including:

• logistics providers, carriers, and shipping agents;
• customs brokers and export service providers;
• banks, payment service providers, and financial institutions;
• compliance, legal, or professional advisors;
• IT and website service providers.

Personal data may also be disclosed where required by law, regulation, court order, or competent authority.

We do not sell personal data.

7. Cross-Border Data Transfers

As an international exporter, Dragon Wagon Export Co., Ltd. may transfer personal data across borders, including to countries outside your country of residence.

Where cross-border transfers occur, we take reasonable steps to ensure that personal data is protected in accordance with applicable data protection laws and recognised standards.

8. Data Retention

Personal data is retained only for as long as necessary to:

• fulfil the purposes for which it was collected;
• comply with legal, regulatory, accounting, or reporting requirements;
• resolve disputes or enforce agreements.

When personal data is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• unauthorised access;
• loss, misuse, or alteration;
• accidental or unlawful destruction.

However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

10. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of personal data;
• object to or restrict certain processing activities;
• withdraw consent where processing is based on consent.

Requests may be submitted by contacting us using the details provided below.

11. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• ensure proper website functionality;
• analyse website usage and performance;
• improve user experience.

You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

12. Third-Party Websites

Our website may contain links to third-party websites.

Dragon Wagon Export Co., Ltd. is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those sites independently.

13. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

14. Relationship to Other Policies

This Privacy Policy should be read together with the Company’s:

• Terms of Service
• Disclaimer & Risk Disclosure
• Compliance & Sanctions Statement

In the event of any inconsistency, the Terms of Service shall prevail unless mandatory law provides otherwise.

15. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, please contact:

Dragon Wagon Export Co., Ltd.

Email: contact@dw-export.com

Location: Shanghai Pudong Export Zone, People’s Republic of China